Thank you for visiting our website and we're happy to help as much as we can with regards to your Shrek tickets.
Before you make your decision as to what to do with your tickets we would like you to consider a few things.
Firstly we would be very grateful to all ticket holders if they were to accept replacement tickets for our rescheduled production of Shrek in June 2022. If you decide to do this your tickets will automatically be swapped to the same seats on the same performance in the run that you originally booked. For example if you booked your tickets for the Wednesday night performance, then you would be given the same seats for the Wednesday night performance in June 2022.
Please bear in mind that if you also booked with the "Early Bird" discount, then this would still be honoured and you will make a considerable saving compared with cancelling and rebooking closer to the time as prices will inevitably go up.
If you don't want to wait that long then, if appropriate, we can also swap your tickets to our production of Ghost the Musical in June 2021. In this instance any discounts previously applied would also still count.
If neither of these options is for you then as a last resort we will issue a refund. We would ask that you bear in mind that we are a registered charity and as with all charities at this time need all the support we can get through these difficult times in order to survive. If you can help us in any way then this would be very much appreciated.